Privacy Policy

Tap here to read Rally’s Terms of Service

Rally’s Privacy Policy

Effective Date: January 24, 2022

Your privacy is very important to us.

Introduction

Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our mobile application and services (collectively, the “Services”). Please also read our Terms of Service which sets out the terms governing the Services.

Rally is headquartered in London and our Services are provided to you by Gorilla Arm Ltd. 

This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practises of companies that we do not own or control, including other companies you might interact with on or through the Services.

Questions or comments about this Privacy Policy may be submitted by mail to the address below or via https://www.rally.lgbt/support

Gorilla Arm Ltd

20-22 Wenlock Road, 

London, N1 7GU

United Kingdom

Attn: Legal

support@rally.lgbt

Information Rally Collects

Rally collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with Rally. Rally also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with Rally. For example:

Account, Profile, Activity, and Use Information

We collect basic account information such as your name, email address, username and password that helps secure and provide you with access to our Services.

Profile, activity and use information is collected about you when you choose to provide profile information such as uploading your profile photo and additional photos, identity flags, pronouns, sports you like and a profile bio, or otherwise use the Services.

We use your contact information so we can respond to your support requests and comments.

Location Information

We collect and process location information if you choose to provide it when you use the Services. We do not track your device location while you are not using Rally, but if you have agreed to share it we will use your device location each time you open the app to provide relevant content while you use Rally. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

Content You Share

We gather information from the photos, chat messages, suggestion likes, team and event follows, and other content you share on the Services.

Third-Party Accounts

Rally allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to Rally under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.

Technical Information and Log Files

We collect information from your mobile device, which provides us with technical information when you access or use the Services. This technical information includes device and network information, log files and analytics information. We do not use cookies, nor do we track your data.

Other Information

We may collect information from you through third parties, such as when we collect your feedback through surveys.

We may also collect information about you from other members such as when they comment on your activities.

How Rally Uses Information

Rally uses the information we collect and receive as described below.

To provide the Services

We use the information we collect and receive to provide the Services, including providing you with the ability to:

  • Interact with other athletes. For example, to participate in teams, challenges, or events, follow other athletes, and use features that help athletes interact with one another, such as group activities.

  • Discover new teams to follow. For example, to discover teams or events you did not know about previously.

Subject to your privacy controls, your information, including parts of your profile, username, photos, members you follow and who follow you, teams you belong to will be shared on Rally so that you may be able to participate in the Services. Your precise location information will never be shared on Rally or to non-members.

To customise your experience

We use the information we collect about you, your followers, and your activities to customise your experience. For example, we may suggest teams or events that may interest you, athletes that you may want to follow, or new features that you may want to try. If we know that you like to run, we may tell you about new running activities or show you sponsored content related to running. If we see that you run in a certain area, we may suggest a team or event in that area.

To protect you and the Services

We use the information we collect to protect members, enforce our Terms of Service and Community Standards, and promote safety. For example, we find and remove content that violates our terms, such as hate speech or spam, as well as suspend or terminate accounts that share such content.

To improve our Services

We also use the information we collect to analyse, develop and improve the Services. To do this, Rally may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.

To communicate with you

We use the information we collect to provide support in response to your requests and comments.

We may also use the information we collect to market and promote the Services, activities and events on Rally, and other commercial products or services. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications.

Aggregate Information

We do not sell your personal information. Rally may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, demographics, routes and performance. Rally may use, sell, licence, and share this aggregated information with third parties for research, business or other purposes such as help our partners understand more about athletes, including the people who use their products and services. 

How Information is Shared

In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.

Service Providers

We may share your information with third parties who provide services to Rally such as supporting, improving, promoting and securing the Services. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, so that we or they may promote Rally or display information that may be relevant to your interests on the Services or other websites or services.

Publicly Available Information

When you join the Rally community, your profile and your activities are set to be viewable by everyone. Your name and other profile information is viewable by other Rally members and additional information and content you share may also be viewable. For example, your photos may be accessed by other Rally members or viewable on publicly accessible Rally pages. 

Affiliates and Acquirers of our Business or Assets

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If Rally becomes involved in a business combination, securities offering, bankruptcy, reorganisation, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

Legal Requirements

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Rally or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

DMCA Notices

We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. Rally engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm Rally’s identity before any personal information is sent. In addition, Rally’s secure servers protect this information using advanced firewall technology.

Managing Your Settings

Adjust Notification and Email Preferences

Rally offers various ways to manage the notifications you receive. You can choose to stop receiving push notifications by changing your device settings. You may also unsubscribe by following the instructions contained at the bottom of marketing or promotional emails. Any administrative or service-related emails (an update to this Privacy Policy or our Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.

Updating Account Information

You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. If you need further assistance correcting inaccurate information, please contact Rally at https://www.rally.lgbt/support

Deleting Information and Accounts and Downloading Your Data

You can delete your account or download your data using our self-service tools. Click on the button in the settings of the app to download your data or delete your account. 

After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities, teams and events cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.

Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

Rally also provides you the option to remove individual activities you have posted without deleting your account. Once removed, the activities may remain on Rally’s systems until you delete your account.

Your Rights and Our Legal Bases

Your Legal Rights in the EEA

If you are habitually located in the EEA, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. Rally’s lead supervisory authority in the EEA is the Data Protection Commission of Ireland.

Our Legal Bases

Rally relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:

  • as necessary to provide the Services and fulfil our obligations pursuant to the Terms of Service. For example, we cannot provide the Services unless we collect and use your location information;

  • where you have consented to the processing;

  • where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;

  • to protect your vital interests, or those of others, such as in the case of emergencies; and

  • where necessary for the purposes of Rally’s or a third party’s legitimate interests, such as our interests in protecting our members, our partners’ interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.

Transfers

The Services are operated from the United Kingdom. If you are located outside of the United Kingdom and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United Kingdom, as it is necessary to provide the Services and perform the Terms of Service. United Kingdom privacy laws may not be as protective as those in your jurisdiction.

Retention of Information

We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information) and you can remove individual activities from view on the Services without deleting your account. Following your deletion of your account, it may take up to 90 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to Rally, such as statistics of the use of the Services. For example, we may retain publicly available depersonalised geolocation information to continue to improve the Services. This information will be de-associated with your name and other identifiers.

Other Rally Sites

Rally maintains certain websites that can be accessed outside of https://www.rally.lgbt.   The Other Sites maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you acknowledge that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personal information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. Rally is not responsible for the personal information you choose to submit via the Other Sites.

Privacy Policy Information

Rally reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If Rally makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.

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